Garageflex Brand Values
When you are looking for a Company to help you with a problem, you want to be sure you can trust them to deliver a good job. That’s why we wanted to tell you about our Brand Values so you can see what we stand for and how we treat our customers.
We go the extra mile – always
If something’s not right, we’ll go the extra mile to fix it. We focus on maintaining good, solid relationships with our customers to keep them coming back to us time after time and to recommend us to others.
We’re highly attentive
We look after our customers and work with them during the sales process. We sit down with them to discuss their needs in detail to ensure we supply the right solution for them. We’re a flexible team that will even open the showroom on weekends. Once a sale is made, we don’t pressure our customers to be ready when we are, if they haven’t cleared the space, we’ll simply rebook them in when they’re ready.
We have an eye for detail
We wholeheartedly believe in our product. When we source new ranges, we spend time finding exactly the right parts to ensure the customer gets the very best finish that’s right for them. And nothing less.
We’re not pushy
We don’t force a standard system on a customer, and though we have three base prices, we’ll work to deliver the best combination for that customer – even if that means fitting only one wall or they go the DIY route. We are always flexible.
We’re honest and trustworthy. We believe our pricing structure should be exactly the same, so there are no hidden extras. Our customers pay what was agreed, and nothing more. We understand how important our customer’s home is to them, which is why we treat it respectfully, as if it was our own.